Shipping & Returns
Shipping
We offer free shipping across India on all orders. Once your order ships, we'll email you the tracking details.
Returns
We don't accept returns or exchanges for change of mind. Please check that the mattress suits your car before ordering. It fits the back seat of most sedans, SUVs and hatchbacks, and you can message us with your car model if you're unsure.
Damaged, defective, wrong or missing items
If your order arrives damaged, doesn't work, or isn't what you ordered, we'll replace it or refund you. To make a claim:
- Record a video while opening your parcel. Start with the sealed package and keep recording until the product is out and you've checked it.
- Contact us within 24 hours of delivery with your order number and the unboxing video.
- Once we've verified the problem, we'll arrange a replacement or a refund.
We need the unboxing video to confirm the problem with our shipping partner. Without it, we may not be able to process your claim.
Not covered
- Change of mind, or ordering the wrong item for your car
- Damage that happens after delivery, such as punctures from sharp objects
- Claims made more than 24 hours after delivery
Refunds
Approved refunds go back to your original payment method. Your bank may take a few working days to show the money in your account.
Contact
Contact us with your order number and we'll help.